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zooplus AG: Sales increase 23% to EUR 974 m in the first nine months of 2018

  • Sales increase by EUR 179 m to EUR 974 m in the first nine months of 2018 (9M 2017: EUR 795 m)
  • Sales retention rate rises to a record level of 95%
  • Double-digit sales growth achieved in all 30 regional markets
  • Company confirms 2018 full-year forecast for sales growth in the range of 21% to 23%

Munich, October 17, 2018 – zooplus AG (WKN 511170, ISIN DE0005111702, ticker symbol ZO1), Europe’s leading online retailer of pet supplies, achieved sales in the first nine months of 2018 of EUR 974 m based on preliminary figures, which is equivalent to an increase of EUR 179 m for year-on-year growth of 23% (9M 2017: EUR 795 m). Sales growth on a currency-adjusted basis also amounted to 23%. Sales in the third quarter increased by 19% year-on-year (currency-adjusted: 20%) to EUR 331 m (Q3 2017: EUR 278 m) in a generally weaker retail environment. Double-digit growth rates were achieved again in all 30 regional
Sales growth was driven by a very high level of customer loyalty, which increased again in the third quarter, reaching a new record level with a sales retention rate of a currencyadjusted 95%. The number of registered new customers increased 8% in the first nine months of 2018. The lower increase in new customers resulted from the sharp increase recorded in the same period of the previous year and a special focus on business with longterm pet food customers. By setting this focus, we secure the future sales potential of our new customers.
Dr. Cornelius Patt, CEO of zooplus AG, in his comments on current business developments said: “We have been able to continue our course of consistent growth in the first nine months of 2018. We are particularly pleased with the rise in our sales retention rate, which now stands at a currency-adjusted 95%, marking a new record. This again highlights the tremendous acceptance and sustainability of our business model.”

Based on the current business development, the Management Board of zooplus AG confirms the 2018 full-year forecast for planned sales growth in the range of 21% to 23%. zooplus will publish its full report for the first nine months of the 2018 financial year on November 14, 2018 and make it available on the company’s website at