Scenario Analysis
Using scenario analysis to develop communication strategies
Taking different perspectives in scenario analysis
In scenario analysis, it is important to look at and analyze the current crisis situation from different perspectives. This is the only way to get an overview of the important influencing factors that have to be taken into account when planning and implementing your crisis communication. The first step is therefore to analyze the development of the current crisis situation. In the next step, all available information must be combined on the central influencing factors.
Preparing media documents for possible scenarios
If all relevant information is available, conceivable scenarios are developed and a communication strategy is developed. Priority should be given to the most likely scenario. In order to be well-equipped to communicate with the various stakeholders, media documents can be prepared in the next step. Several variants for corporate news, language rules for inquiries from stakeholders or a question and answer catalog with detailed information on crisis management help, for example, to be prepared for every eventuality. This is how you communicate clearly and safely in crisis.
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